The Innovators: Financial institutions that think differently

£395.00

In times of hardship, it is how you differentiate yourself from your competition that will define your success.

The Innovators comprises a collection of financial institutions that have decided to think differently and not always follow the crowd.

The Innovators explores and dissects 20 institutions that are truly innovative in their business and systems strategies and in the technology they have chosen to implement. Our search has taken in all corners of the globe and all sizes and make-up of financial institutions.

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Innovations
Contents
Case Studies included
New Digital Edition format
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The Innovators looks at the various benefits this has brought to the banks, both internally and to customers at an individual, SME and corporate level. The case studies ask how much of a competitive edge these innovations provide and if this is the direction of banking to come.

Innovations

Web 2.0 technology
Branch franchising
Service Oriented Architecture (SOA)
The world's only registered charitable bank
Biometrics and smart cards
Mobile money transfers and payments
e-Invoicing
Urban microfinance advances in Africa
Pioneering Islamic finance in the US
Alleviating poverty in rural India.

Contents

Where the innovation comes from
What form it takes
How it is being supported by people, processes and technology
What has been achieved
What is planned in the future

Case Studies included:

Case Study	Country	Synopsis
Accion	Nigeria	Accion is a charitable organisation with a focus on urban microfinance. We look at its operations in Africa.
Banco Azteca	Mexico	Banco Azteca has been leading the way in Mexico for its branch model. The bank bases itself in retail outlets to offer finance to the customers. On top of this it has built a state of the art operations centre and is leading the way with its use of biometrics.
Bank of America	US	Bank of America is looking at the future of banking and financial technology through its partnership with the MIT Media Lab.
Bank of Queensland	Australia	When many banks are reducing their branch footprint Bank of Queensland is going against the crowd with its branch franchise model.
Bizner Bank	The Netherlands	Bizner Bank has shown that good growth can be achieved by targeting an underserved sector. As the Netherlands' first direct SME bank it has gone from zero to over 15,000 customers in just 18 months.
Charity Bank	UK	Charity Bank is the only bank in the world with registered charitable status. A good use of simple technology has helped it disburse the maximum amount of charity loans.
Deutsche Bank	Germany	E-invoicing is certainly a growth area attracting interest from many banks. Deutsche Bank has embraced this technology and is reaping the cost saving benefits.
Devon Bank	US	US community banks may not be on everyone’s list of innovators, but Devon Bank deserves credit as the pioneer of Islamic finance in the country.
Eurobank EFG	Greece	Business Rules Management is not a panacea but, as part of a well-architected systems infrastructure, it can bring real business benefits. Eurobank EFG in Greece has achieved more than most in this field.
FINO	India	Biometrics is at the cutting edge of financial technology. FINO has taken this in a new direction by using fingerprint recognition and smart cards to aid microfinance.
First Direct	UK	First Direct has been a pioneer in many fields. It was there at the outset of telephone banking and internet banking, we find out where it is going next.
First Processing Bank	Russia	Creating a centralised payments processing system for multiple organisations is never easy. But when you are in a country spanning eleven time zones, with a low level of penetration for electronic payment channels, and disparate payment infrastructures, this problem is magnified.
Hoodless Brennan	UK	Hoodless Brennan is taking trading to the masses. With simple intuitive technology and some innovative tools, it is giving beginners and experienced traders alike access to the market.
Mann Deshi Mahila Sahakari Bank (MDMSB)	India	MDMSB, India’s first bank dedicated to alleviating poverty amongst rural women, is thriving on a basic product set, uncomplicated technology and a simple adherence to customer care.
National Bank of Abu Dhabi (NBAD)	United Arab Emirates	Everyone is talking about going mobile with payments, but few have achieved this. NBAD is leading the way by having a commercial offering up and running.
Scotiabank	Canada	Financial institutions are trying to embrace Web 2.0 technology, but few have worked out how. Scotiabank has reaped the benefits by using blogs and wikis to help international project teams work together.
Sveriges Bostadsfinansiering- saktiebolag (SBAB)	Sweden	The mortgages market in Sweden had been dominated by the four biggest banks for many years. And then along came SBAB. With a little help from a newly expanded remit and its Service Oriented Architecture, it proceeded to shake things up.
Vodafone	Kenya	Where banks have feared to tread, Vodafone has used its superior market penetration to set up the poster child of mobile money transfer, M-Pesa.
Wegelin & Co	Switzerland	While most in the Swiss private banking market have struggled in the last decade, Wegelin & Co has gone from strength to strength, transforming from a small, traditional, low-growth entity to a highly innovative player.
Zopa	UK	Zopa was the pioneer of person-to-person lending when it launched four years ago. It has been a bumpy road but it is still going from strength to strength.

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Format: A4, (297x210mm), 100 pages, Print, Digital Edition, eLibrary

Publication date: March 2009

ISBN: 978-1-904778-40-0

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The Innovators: Financial institutions that think differently

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