Fiserv – Signature – Retail – Bank of Queensland

Fiserv – Signature – Retail – Bank of Queensland – Australia

21 February 2011

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The scene was set back in 2001 when David Liddy joined Bank of Queensland (BoQ) as managing director from a senior position at Westpac. Upon joining BoQ, Liddy set about reinventing the bank with customer service and personalised banking as the cornerstones. Key to this rejuvenation was the revamping of the bank's existing unwieldy infrastructure into an agile and cost-effective asset to support the business strategy which included plans to dramatically expand branch numbers at a time when other banks were focused on branch closures.

This supplier is also profiled in the following IBS Intelligence research publications:

Back Office Systems & Suppliers (BOSS) Guide >>
Retail Banking Systems Market Report >>

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Labels: Core Banking Systems, Retail Banking